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"…I must honor a debt that can never be repaid..."
Caretaker, 2371 ("Caretaker")

The Caretaker was the name given to the Nacene entity who assumed responsibility for protecting the Ocampa. He was sometimes called the "Banjo Man", since he communicated with crewmembers from the USS Voyager through the illusory form of an elderly Human male playing a banjo. (VOY: "Caretaker", "Projections")

After his people accidentally caused the destruction of the ecosystem of the Ocampa homeworld ca. 500 Ocampan generations ago (see "The Warming"), the Caretaker was selected to remain behind with his mate, Suspiria, while the others continued on their journey. The Caretaker created a series of underground caverns in which the Ocampa could live, and supplied them with sufficient energy to do so. However, the Caretaker did not realize that his actions were also rendering the Ocampa utterly dependent on his assistance. Suspiria did realize this, and left her mate in the late 21st century, taking a small group of Ocampa with her. (VOY: "Caretaker", "Cold Fire")

Given that Ocampan females enter the elogium at age four to five, 500 Ocampan generations might correspond to ca. 2,000 to 2,500 years.

Some time before early 2371, the Caretaker realized that he was dying, and began an exhaustive search to try to find a compatible biological lifeform with whom he could reproduce. He assumed that only another being like himself would be capable of taking over the incredible burden of caring for the Ocampa. To further his search, he abducted dozens of starships from all across the Milky Way Galaxy, using his array conducting experiments upon the ships' crews to determine whether they were compatible. However, the search did not go well. A few of his subjects showed promise, and he sent these to live with the Ocampa for a time, but all of the subjects eventually died.

Among the ships he abducted in 2370 were a Cardassian Galor-class warship and the Dreadnought missile, and in early 2371, the Federation starship USS Equinox. (VOY: "Dreadnought", "The Voyager Conspiracy", "Equinox")

Around stardate 48300, the Caretaker abducted a Maquis raider, the Val Jean, from the Badlands in the Alpha Quadrant and transported it over 70,000 light years away to his array. He also abducted the USS Voyager in the same way. These two ships were the last vessels he would transport to the Delta Quadrant.

Shortly after abducting Voyager, and recognizing that his death was imminent, the Caretaker began sending an increased store of energy to the Ocampa reserves, so that they would have enough to last up to five years after his death. However, when confronted by Captain Kathryn Janeway of Voyager, he began to realize that caring for them was not helping them, but making them dependent on him. Captain Janeway made him realize that the "children" (as he considered the Ocampa) had to eventually grow up. To help the Ocampa along, he sent them a record of his knowledge that would hopefully allow them to develop self-sufficiency.

A short time later, before he could send Voyager or the Maquis ship back, the Caretaker died, leaving the two ships stranded over seventy thousand light years from home. Before he did so, he requested to Captain Janeway that the Kazon should not be allowed to use his array, forcing the Starfleet captain to destroy it. (VOY: "Caretaker")

Caretaker nacene set model

The on set model of the Caretaker

The Caretaker was portrayed by Basil Langton. His true appearance wasn't to be shown; instead, he was to be portrayed at all times as the elderly banjo player.
The Caretaker's past self is briefly glimpsed with Suspiria in the novel Evolution, when The Doctor is sent into the past in an Ocampan body, The Doctor briefly contemplating making contact with the Caretaker regarding his future actions but dismissing it due to the Temporal Prime Directive.

Quick Answers

How did the Caretaker communicate with the USS Voyager crew? toggle section
The Caretaker communicated with the USS Voyager crew by transporting them to the Delta Quadrant in 2371. This action led to Voyager's exploration of the region and numerous first contacts with alien species.
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Why was the Caretaker called the 'Banjo Man' in Voyager? toggle section
In Star Trek: Voyager, the Caretaker was called 'Banjo Man' because he appeared to the USS Voyager crew as an elderly man playing a banjo. This form was used to communicate with them. The nickname was used by the crew and in the series pilot 'Caretaker'.
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How did the Caretaker's actions affect the Ocampa homeworld? toggle section
The Caretaker, an alien from another galaxy, accidentally damaged the Ocampa homeworld's atmosphere, turning it into a desert. To make amends, he stayed to protect the Ocampa, providing energy and creating underground caverns. This made the Ocampa reliant on him. The Caretaker attempted to find a successor by abducting ships like Voyager, but failed to find a compatible lifeform.
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What role did the Caretaker play in the Ocampa's history? toggle section
The Caretaker, a Nacene, significantly impacted the Ocampa by constructing underground caverns and supplying them with energy, food, and water. This assistance made the Ocampa reliant on him. His mate, Suspiria, recognized this dependency and departed with some Ocampa in the late 21st century. The Ocampa revered the Caretaker as a near-deity, with their Elders interpreting his desires. Despite his intentions, the Caretaker's actions left the Ocampa ill-equipped for independence.
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What is the significance of the Caretaker in Star Trek: Voyager? toggle section
In Star Trek: Voyager, the Caretaker is pivotal as he transports the USS Voyager to the Delta Quadrant in 2371, stranding the crew 70,000 light years from home. Seeking a successor to care for the Ocampans, his actions initiate the series' central journey. The destruction of his array by Voyager prevents its misuse, underscoring his importance in the storyline.
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