Visions & illusions(covers information from a vision or illusion)
Mrs. Jackson was the owner of a coffee shop called Eva's Kitchen in Harlem, New York City in the 1950s.
In 1953, she talked to Cassie about retiring and selling her restaurant to her and Benny Russell. (DS9: "Far Beyond the Stars")
This character was only mentioned in dialogue.
Her first name may have very well been Eva.