Data served as the operations manager aboard the Enterprise-D
MacDuff served as the operations manager aboard the Orion
The operations officer, sometimes shortened to ops officer, also known as the operations management officer or operations manager was a Starfleet department position within the operations division which was common in the 24th century. Operations officers manned the operations station on a bridge. (TNG: "Conundrum"; VOY: "Caretaker", "Eye of the Needle")
As analytical operations relied upon knowledge of science and engineering disciplines, operations officers often performed the additional duties of a science officer in their absence. (TNG: "Conundrum"; VOY: "Caretaker", etc.) The operations officer role, sometimes known simply as "ops" was its own department within the operations division, that was altogether separate from engineering and security. (LD: "Trusted Sources")
On the starship USS Enterprise-D, Lieutenant Commander Data served as the operations management officer and doubled as second officer, the most senior member of the ship's crew after the captain and first officer. (TNG: "Conundrum") On the starship USS Voyager, Operations Officer Ensign Harry Kim was the most junior bridge officer. (VOY: "Caretaker") Ensign Danby Connor served as the ops officer aboard the USS Shenzhou. (DIS: "Despite Yourself")
In a 2371 holodeck simulation of Deep Space 9's operations center, Nog was assigned at the operations officer on duty as part of his Starfleet Academy entrance exam. (DS9: "Facets")
In an alternate timeline, Daniel Byrd was the operations officer on Voyager instead of Harry Kim, who had remained on Earth. (VOY: "Non Sequitur")
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Data served as the operations management officer aboard the Enterprise-D
Both the terms "operations manager" and "operations management officer" were used on the personnel files that appeared on "Conundrum" (the former in the remastered episode, the latter in the original) but never mentioned in dialogue, which otherwise stated, in the same episode, that Data was the "operations officer".
Much of the information about the writers' intentions for the "operations manager" position, which was introduced through Star Trek: The Next Generation, was established in the Star Trek: The Next Generation Writers'/Directors' Guide, and later was adapted into data for the Star Trek: The Next Generation Technical Manual. [page number? • edit]
The Star Trek Roleplaying Game Player's Guide [page number? • edit] describes the operations officer as a consummate master of technology.